Privacy Policy

PRIVACY POLICY (Karma Fitness App)

Last updated: 20th March 2026

1. Introduction

Karma Fitness Ltd (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your information when you use:

  • Our mobile application (the “App”)

  • Our website: karma-fitness.co.uk

2. Data We Collect

We may collect and process the following data:

Information you provide:

  • Email address (e.g. when signing up via QR code or within the App)

  • Any information you submit through forms or contact requests

Automatically collected data:

  • Device type, operating system, app version

  • Usage data (e.g. workouts viewed, videos played, session duration)

  • IP address and approximate location

3. How We Use Your Data

We use your data to:

  • Provide access to the App and its features

  • Deliver workout content and improve user experience

  • Analyse usage and improve performance

  • Communicate with you (e.g. onboarding, updates, marketing where permitted)

4. Legal Basis (UK GDPR)

We process your data under:

  • Consent (e.g. email marketing)

  • Legitimate interests (app improvement, analytics)

  • Contractual necessity (providing access to the app)

5. Third-Party Services

We may share data with trusted providers, including:

  • Video hosting services (e.g. Bunny.net)

  • Analytics providers (e.g. app analytics tools / Firebase)

  • Website and ecommerce platforms (e.g. Shopify)

These providers process data on our behalf and are required to protect it.

6. Data Retention

We retain your data only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

7. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent at any time

To exercise your rights, contact: [insert email e.g. support@karma-fitness.co.uk]

8. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no system is completely secure.

9. International Transfers

Some of our service providers may process data outside the UK. Where this occurs, appropriate safeguards are in place.

10. Children

This App is not intended for children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

12. Contact

Karma Fitness Ltd
Email: contact@karma-fitness.co.uk
Website: karma-fitness.co.uk